Charter for Strategic Customer Management

 

Action

Stakeholders can influence your business positively or negatively.

Get your directors together urgently and:

• Who are the stakeholders?
• What are your interests?
• What opportunities and challenges do they represent for our organization?
• What responsibilities (economic, legal, ethical, etc.) do we have towards them?
• What strategies should we have?

 

Resources needed

• Happy is the entrepreneur who has already invested his money and acquired the resource. You won’t have to spend your hard-earned money.
• If you don’t have the feature in your portfolio, preferably pay a business partner who already has the feature and strengthen your network.
• If no entrepreneur has one, pay the bank.

Required resource	Cost of Operation
Stakeholders	$ 20,00
Key partners	$ 40,00
Client Management	$ 60,00

 

Skills

Area	Skills	Win or Lose
Clients	Stakeholders	+2
People and Teams	Key partners	+1
Relationships	Client Management	+1

 

Extra Content

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