{"id":6376,"date":"2022-11-08T21:49:56","date_gmt":"2022-11-09T00:49:56","guid":{"rendered":"https:\/\/jogodasestrategias.com.br\/omnichannel\/"},"modified":"2022-11-08T21:49:56","modified_gmt":"2022-11-09T00:49:56","slug":"omnichannel","status":"publish","type":"post","link":"https:\/\/jogodasestrategias.com.br\/en\/omnichannel\/","title":{"rendered":"Omnichannel"},"content":{"rendered":"<h2>Charter for Strategic Relationship Management<\/h2>\n<p>&nbsp;<\/p>\n<h3><img decoding=\"async\" class=\"lazyload wp-image-5455 size-full alignright\" title=\"Customers love the planet - Customer Strategy Charter\" src=\"http:\/\/jogodasestrategias.com.br\/wp-content\/uploads\/2022\/11\/carta-relacionamento-005-omnichannel.jpg\" data-orig-src=\"http:\/\/jogodasestrategias.com.br\/wp-content\/uploads\/2022\/11\/carta-relacionamento-005-omnichannel.jpg\" alt=\"\" width=\"357\" height=\"501\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27357%27%20height%3D%27501%27%20viewBox%3D%270%200%20357%20501%27%3E%3Crect%20width%3D%27357%27%20height%3D%27501%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/jogodasestrategias.com.br\/wp-content\/uploads\/2022\/11\/carta-relacionamento-005-omnichannel-200x281.jpg 200w, https:\/\/jogodasestrategias.com.br\/wp-content\/uploads\/2022\/11\/carta-relacionamento-005-omnichannel-214x300.jpg 214w, https:\/\/jogodasestrategias.com.br\/wp-content\/uploads\/2022\/11\/carta-relacionamento-005-omnichannel.jpg 357w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 357px) 100vw, 357px\" \/>Action<\/h3>\n<p><strong>Integrated physical and digital.<\/strong>  Website, social networks, telephone, e-mails, mobile apps!<\/p>\n<p>It doesn&#8217;t matter where your customer will be to talk to you. A multi-channel communication approach to provide a perfect and unique experience!<\/p>\n<p>Everything starts at the beginning.<\/p>\n<p>Which action(s) to implement Omnichannel would you prioritize in your company, knowing your current limits?<\/p>\n<p>&nbsp;<\/p>\n<h3>Resources needed<\/h3>\n<ul>\n<li>Happy is the entrepreneur who has already invested his money and acquired the resource. You won&#8217;t have to spend your hard-earned money.<\/li>\n<li>If you don&#8217;t have the feature in your portfolio, preferably pay a business partner who already has the feature and strengthen your network.<\/li>\n<li>If no entrepreneur has one, pay the bank.<\/li>\n<\/ul>\n<table style=\"width: 800px; border-collapse: collapse; border-style: solid; border-color: #fa8000;\" border=\"1\">\n<tbody>\n<tr style=\"height: 36px; background-color: #f0f0f0;\">\n<th style=\"width: 78.7818%; text-align: left; vertical-align: middle;\">\n<h6><span style=\"color: #fa8000;\"><strong>Required resource  <\/strong><\/span><\/h6>\n<\/th>\n<th style=\"width: 200px; text-align: center; vertical-align: middle;\">\n<h6><span style=\"color: #fa8000;\"><strong>Cost of Operation<\/strong><\/span><\/h6>\n<\/th>\n<\/tr>\n<tr style=\"height: 36px;\">\n<td style=\"width: 78.7818%;\">\n<h5>User Experience<\/h5>\n<\/td>\n<td style=\"text-align: center; width: 21.0934%;\">\n<h5>$ 25,00<\/h5>\n<\/td>\n<\/tr>\n<tr style=\"height: 36px;\">\n<td style=\"width: 78.7818%;\">\n<h5>CRM system<\/h5>\n<\/td>\n<td style=\"width: 21.0934%; text-align: center;\">\n<h5>$ 25,00<\/h5>\n<\/td>\n<\/tr>\n<tr style=\"height: 36px;\">\n<td style=\"width: 78.7818%;\">\n<h5>Omnichannel<\/h5>\n<\/td>\n<td style=\"width: 21.0934%; text-align: center;\">\n<h5>$ 50,00<\/h5>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h3>Skills<\/h3>\n<table style=\"width: 800px; border-collapse: collapse; border-style: solid; border-color: #fa8000;\" border=\"1\">\n<tbody>\n<tr style=\"height: 36px; background-color: #f0f0f0;\">\n<th style=\"width: 280px; height: 36px; text-align: left; vertical-align: middle;\">\n<h6><strong>Area  <\/strong><\/h6>\n<\/th>\n<th style=\"width: 280px; height: 36px; text-align: left; vertical-align: middle;\">\n<h6><strong>Skills  <\/strong><\/h6>\n<\/th>\n<th style=\"width: 240px; height: 36px; text-align: center; vertical-align: middle;\">\n<h6><strong>Win or Lose<\/strong><\/h6>\n<\/th>\n<\/tr>\n<tr style=\"height: 36px;\">\n<td style=\"width: 280px;\">\n<h5>Clients<\/h5>\n<\/td>\n<td style=\"width: 280px;\">\n<h5>User Experience<\/h5>\n<\/td>\n<td style=\"text-align: center; width: 240px;\">\n<h5>+1<\/h5>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 280px;\">\n<h5>Technology<\/h5>\n<\/td>\n<td style=\"width: 280px;\">\n<h5>CRM system<\/h5>\n<\/td>\n<td style=\"text-align: center; width: 240px;\">\n<h5>+1<\/h5>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 280px;\">\n<h5>Relationships<\/h5>\n<\/td>\n<td style=\"width: 280px;\">\n<h5>Omnichannel<\/h5>\n<\/td>\n<td style=\"text-align: center; width: 240px;\">\n<h5>+1<\/h5>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h3>Extra Content<\/h3>\n<p>We&#8217;ll soon be adding more information about this letter.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It doesn&#8217;t matter where your customer will be to talk to you. A multi-channel communication approach to provide a perfect and unique experience!<\/p>\n","protected":false},"author":1,"featured_media":6098,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[433],"tags":[447,284],"class_list":["post-6376","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-relationships","tag-multichannel-communication","tag-omnichannel-en"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/posts\/6376","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/comments?post=6376"}],"version-history":[{"count":0,"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/posts\/6376\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/media\/6098"}],"wp:attachment":[{"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/media?parent=6376"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/categories?post=6376"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/tags?post=6376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}