![\"\"](\"http:\/\/jogodasestrategias.com.br\/wp-content\/uploads\/2022\/11\/carta-relacionamento-006-satisfacao-cliente.jpg\" "\\"Customers")
Action<\/h3>\n<\/p>\n
Action<\/h3>\nTo grow, you need to understand your customers’ needs.<\/p>\n
You decide to carry out a satisfaction survey known as NPS.<\/p>\n
It’s very simple to do: create questions in which the answer is a score from 0 to 10.<\/p>\n
Example:<\/strong> “On a scale of 0 to 10, how much would you recommend the Strategy Game?”<\/p>\n Grades are classified into 3 levels:<\/p>\n <\/p>\n <\/p>\n <\/p>\n We’ll soon be adding more information about this letter.<\/p>\n","protected":false},"excerpt":{"rendered":" To grow, you need to understand your customers’ needs. You decide to carry out a satisfaction survey known as NPS.<\/p>\n","protected":false},"author":1,"featured_media":6091,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[433],"tags":[434,436,437,438,440],"class_list":["post-6373","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-relationships","tag-detractors","tag-net-promoter-score-en","tag-neutral","tag-nps-en","tag-promoters"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/posts\/6373","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/comments?post=6373"}],"version-history":[{"count":0,"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/posts\/6373\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/media\/6091"}],"wp:attachment":[{"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/media?parent=6373"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/categories?post=6373"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jogodasestrategias.com.br\/en\/wp-json\/wp\/v2\/tags?post=6373"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
Resources needed<\/h3>\n
\n
\n\n
\n \n Required resource <\/strong><\/span><\/h6>\n<\/th>\n
\n Cost of Operation<\/strong><\/span><\/h6>\n<\/th>\n<\/tr>\n
\n \n Market research<\/h5>\n<\/td>\n
\n $ 25,00<\/h5>\n<\/td>\n<\/tr>\n
\n \n Document templates<\/h5>\n<\/td>\n
\n $ 15,00<\/h5>\n<\/td>\n<\/tr>\n
\n \n Customer satisfaction<\/h5>\n<\/td>\n
\n $ 10,00<\/h5>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
Skills<\/h3>\n
\n\n
\n \n Area <\/strong><\/h6>\n<\/th>\n
\n Skills <\/strong><\/h6>\n<\/th>\n
\n Win or Lose<\/strong><\/h6>\n<\/th>\n<\/tr>\n
\n \n Products & Services<\/h5>\n<\/td>\n
\n Market research<\/h5>\n<\/td>\n
\n +1<\/h5>\n<\/td>\n<\/tr>\n
\n \n Processes<\/h5>\n<\/td>\n
\n Document templates<\/h5>\n<\/td>\n
\n +1<\/h5>\n<\/td>\n<\/tr>\n
\n \n Relationships<\/h5>\n<\/td>\n
\n Customer satisfaction<\/h5>\n<\/td>\n
\n +1<\/h5>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
Extra Content<\/h3>\n