{"id":6333,"date":"2022-11-15T16:21:47","date_gmt":"2022-11-15T19:21:47","guid":{"rendered":"https:\/\/jogodasestrategias.com.br\/innovations\/"},"modified":"2022-11-15T16:21:47","modified_gmt":"2022-11-15T19:21:47","slug":"innovations","status":"publish","type":"post","link":"https:\/\/jogodasestrategias.com.br\/en\/innovations\/","title":{"rendered":"Innovations"},"content":{"rendered":"<h2>Charter for Strategic Technology Management<\/h2>\n<p>&nbsp;<\/p>\n<h3><img decoding=\"async\" class=\"lazyload wp-image-5711 size-full alignright\" title=\"Customers love the planet - Customer Strategy Charter\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27359%27%20height%3D%27500%27%20viewBox%3D%270%200%20359%20500%27%3E%3Crect%20width%3D%27359%27%20height%3D%27500%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"http:\/\/jogodasestrategias.com.br\/wp-content\/uploads\/2022\/11\/cartas-tecnologias-001-inovacoes.jpg\" alt=\"\" width=\"359\" height=\"500\">Action<\/h3>\n<p>&nbsp;<\/p>\n<p>A company has sold you a <em>chatbot<\/em> solution to interact with your customers and potential customers.<\/p>\n<p>You planned badly, and the company didn&#8217;t deliver everything it promised!<\/p>\n<p>Complaints grew and sales fell.<\/p>\n<p>You did some research and found out:<\/p>\n<ul>\n<li>75% of people who have questions want to interact with an agent.<\/li>\n<li>90% of people who have problems want to speak to an attendant.<\/li>\n<\/ul>\n<p>You missed it:<\/p>\n<ul>\n<li>Chatbot investment.<\/li>\n<li>Loss of sales<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>Resources needed<\/h3>\n<ul>\n<li>Happy is the entrepreneur who has already invested his money and acquired the resource. You won&#8217;t have to spend your hard-earned money.<\/li>\n<li>If you don&#8217;t have the feature in your portfolio, preferably pay a business partner who already has the feature and strengthen your network.<\/li>\n<li>If no entrepreneur has one, pay the bank.<\/li>\n<\/ul>\n<table style=\"width: 800px; border-collapse: collapse; border-style: solid; border-color: #fa8000;\" border=\"1\">\n<tbody>\n<tr style=\"height: 36px; background-color: #f0f0f0;\">\n<th style=\"width: 78.7818%; text-align: left; vertical-align: middle;\">\n<h6><span style=\"color: #fa8000;\"><strong>Required resource  <\/strong><\/span><\/h6>\n<\/th>\n<th style=\"width: 200px; text-align: center; vertical-align: middle;\">\n<h6><span style=\"color: #fa8000;\"><strong>Cost of Operation<\/strong><\/span><\/h6>\n<\/th>\n<\/tr>\n<tr style=\"height: 36px;\">\n<td style=\"width: 78.7818%;\">\n<h5>User Experience<\/h5>\n<\/td>\n<td style=\"text-align: center; width: 21.0934%;\">\n<h5>$ 30,00<\/h5>\n<\/td>\n<\/tr>\n<tr style=\"height: 36px;\">\n<td style=\"width: 78.7818%;\">\n<h5>Indicators<\/h5>\n<\/td>\n<td style=\"width: 21.0934%; text-align: center;\">\n<h5>$ 20,00<\/h5>\n<\/td>\n<\/tr>\n<tr style=\"height: 36px;\">\n<td style=\"width: 78.7818%;\">\n<h5>Increased Revenue<\/h5>\n<\/td>\n<td style=\"width: 21.0934%; text-align: center;\">\n<h5>$ 50,00<\/h5>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h3>Skills<\/h3>\n<table style=\"width: 69.1078%; border-collapse: collapse; border-style: solid; border-color: #fa8000;\" border=\"1\">\n<tbody>\n<tr style=\"height: 36px; background-color: #f0f0f0;\">\n<th style=\"width: 34.9563%; height: 36px; text-align: left; vertical-align: middle;\">\n<h6><strong>Area  <\/strong><\/h6>\n<\/th>\n<th style=\"width: 34.9563%; height: 36px; text-align: left; vertical-align: middle;\">\n<h6><strong>Skills  <\/strong><\/h6>\n<\/th>\n<th style=\"width: 29.9625%; height: 36px; text-align: center; vertical-align: middle;\">\n<h6><strong>Win or Lose<\/strong><\/h6>\n<\/th>\n<\/tr>\n<tr style=\"height: 36px;\">\n<td style=\"width: 34.9563%;\">\n<h5>Processes<\/h5>\n<\/td>\n<td style=\"width: 34.9563%;\">\n<h5>User Experience<\/h5>\n<\/td>\n<td style=\"text-align: center; width: 29.9625%;\">\n<h5>-1<\/h5>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 34.9563%;\">\n<h5>People &amp; Teams<\/h5>\n<\/td>\n<td style=\"width: 34.9563%;\">\n<h5>Indicators<\/h5>\n<\/td>\n<td style=\"text-align: center; width: 29.9625%;\">\n<h5>-1<\/h5>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 34.9563%;\">\n<h5>Credits<\/h5>\n<\/td>\n<td style=\"width: 34.9563%;\">\n<h5>Increased Revenue<\/h5>\n<\/td>\n<td style=\"text-align: center; width: 29.9625%;\">\n<h5>-2<\/h5>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h3>Extra Content<\/h3>\n<p>We&#8217;ll soon be adding more information about this letter.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pay attention when implementing a chatbot solution to interact with your customers.<\/p>\n","protected":false},"author":1,"featured_media":6151,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[333],"tags":[343,344],"class_list":["post-6333","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology-en","tag-chatbot-en","tag-interaction"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.9 - 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