Charter for Strategic Product & Service Management

 

Action

Based on customer feedback from your call center, your team realized that they needed to innovate some of the company’s products.

With this, you will invest in research to create new offers for your current products, turbocharged versions, and you must improve:

• Product Performance: delivering differentiated attributes or functionalities.
• Product system: create products that are complementary.

 

Resources needed

• Happy is the entrepreneur who has already invested his money and acquired the resource. You won’t have to spend your hard-earned money.
• If you don’t have the feature in your portfolio, preferably pay a business partner who already has the feature and strengthen your network.
• If no entrepreneur has one, pay the bank.

Required resource	Cost of Operation
Research and Development	$ 25,00
Market research	$ 25,00
Support Processes	$ 50,00

 

Skills

Area	Skills	Win or Lose
Technology	Research and Development	+1
Logistics	Market research	+2
Credits	Support Processes	+1

 

Extra Content

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