Charter for Strategic Customer Management

Action

Your team wants to increase the involvement of suppliers, consumers and employees with the company.

What actions could be taken to increase engagement?

For example:

• Open innovation in which we will bring consumers and suppliers together to discuss new solutions.
• Are you criticizing me? So come and help me improve.

Resources needed

• Happy is the entrepreneur who has already invested his money and acquired the resource. You won’t have to spend your hard-earned money.
• If you don’t have the feature in your portfolio, preferably pay a business partner who already has the feature and strengthen your network.
• If no entrepreneur has one, pay the bank.

Required resource	Cost of Operation
Stakeholders	$ 20,00
Innovation	$ 40,00
Key partners	$ 60,00

Skills

Area	Skills	Win or Lose
Clients	Stakeholders	+2
Products & Services	Innovation	+1
Relationships	Key partners	+1

Extra Content

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