Charter for Strategic Product & Service Management

 

Action

The “Our Business” section of the “Value Proposition” is divided into 3 parts (Products/Services, Painkillers and Earnings Creators) and is excellent for understanding what the company should do for its customer.

 

Think about the tasks the customer does and respond:

• Products/services that can be offered for each “Customer Task”.
• How to relieve the Client’s pain, obstacles and negative emotions.
• How products create gains, making life easier, bringing a difference for the customer.

 

Resources needed

• Happy is the entrepreneur who has already invested his money and acquired the resource. You won’t have to spend your hard-earned money.
• If you don’t have the feature in your portfolio, preferably pay a business partner who already has the feature and strengthen your network.
• If no entrepreneur has one, pay the bank.

Required resource	Cost of Operation
Persona	$ 20,00
Behavior Trends	$ 30,00
Customer satisfaction	$ 10,00

 

Skills

Area	Skills	Win or Lose
Clients	Persona	+1
Products & Services	Behavior Trends	+1
Relationships	Customer satisfaction	+1

 

Extra Content

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