Charter for Strategic Relationship Management

 

Action

In the “Relationship” section of theBusiness Model Canvas, we identify the types of relationships we have and want to have with the customer.

Respond with your team:

• What kind of relationship do we have?
• How can you build and maintain a good relationship to increase sales?

 

Resources needed

• Happy is the entrepreneur who has already invested his money and acquired the resource. You won’t have to spend your hard-earned money.
• If you don’t have the feature in your portfolio, preferably pay a business partner who already has the feature and strengthen your network.
• If no entrepreneur has one, pay the bank.

Required resource	Cost of Operation
Value Proposition	$ 25,00
CRM system	$ 25,00
Client Management	$ 50,00

 

Skills

Area	Skills	Win or Lose
Clients	Value Proposition	+1
Technology	CRM system	+1
Relationships	Client Management	+1

 

Extra Content

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