Charter for Strategic Relationship Management

 

Action

One of the most common mistakes entrepreneurs make is not investing in after-sales services.

Guess what? You faltered and made that mistake.

After-sales is essential for

• Retain and build customer loyalty.
• Create a bond between the company and the customer.
• Generate more sales and not just beat a single target for the month.
• Generate a differential with competitors.

 

Resources needed

• Happy is the entrepreneur who has already invested his money and acquired the resource. You won’t have to spend your hard-earned money.
• If you don’t have the feature in your portfolio, preferably pay a business partner who already has the feature and strengthen your network.
• If no entrepreneur has one, pay the bank.

Required resource	Cost of Operation
Stakeholders	$ 25,00
Primary processes	$ 25,00
Client Management	$ 50,00

 

Skills

Area	Skills	Win or Lose
Clients	Stakeholders	-1
Processes	Primary processes	-1
Relationships	Client Management	-1

 

Extra Content

We’ll soon be adding more information about this letter.